FAQs
Blu Waters
Boutique Hotel
Xlendi Bay, Gozo
We are delighted to welcome you to our boutique hotel in the heart of beautiful Xlendi Bay, Gozo. Whether you are visiting for relaxation, a romantic getaway, adventure, or to explore the beauty of Gozo, our team is here to help make your stay comfortable, enjoyable, and memorable.
Below you will find answers to our most frequently asked questions. If you cannot find the information you are looking for, please contact our team and we will be delighted to assist you.
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About Your Stay
Blu Waters Boutique Hotel is located in the heart of Xlendi Bay, Gozo, just a few steps from the sea, waterfront promenade, restaurants, cafés, and the beautiful coastal surroundings.
Our hotel offers a comfortable and personalised stay in one of Gozo’s most beautiful locations. With Xlendi Bay right on your doorstep, guests can enjoy swimming, coastal walks, dining, diving, boat trips, and easy access to explore the island.
General Hotel FAQs
Check-in is from 14:00, and check-out is until 11:00. Early check-in and late checkout requests are subject to availability.
No. Reception is available daily from 08:00 to 16:00.
No problem. Please inform us of your expected arrival time before arrival, and we will provide you with our self check-in instructions to ensure a smooth and convenient arrival.
Yes. While reception is available daily from 08:00 to 16:00, all guests receive an emergency contact number at check-in, allowing them to reach a member of our team should assistance be required outside reception hours.
Yes. Complimentary high-speed Wi-Fi is available throughout Blu Waters Boutique Hotel, including all guest rooms and public areas.
Blu Waters Boutique Hotel does not have private parking facilities. However, free public parking is available within a short walking distance of the hotel.
Unfortunately, pets are not permitted at Blu Waters Boutique Hotel.
Yes. Luggage storage is available upon request and subject to availability.
Booking & Payment FAQs
You can book directly through our website, by telephone, or by email at reservations@bluwatershotel.com.
Guests are kindly requested to provide their estimated arrival time when making a reservation.
We accept cash, debit cards, and credit cards. Please note that American Express is not accepted.
Cancellation and modification policies depend on the rate selected at the time of booking. Please refer to your booking confirmation for full details.
Payment requirements vary depending on the booking rate. Some reservations require full payment upon booking, while others may not. Details will be provided during the reservation process.
Yes. While all requests are subject to availability, our team will always do their best to accommodate your preferences.
Rooms & Amenities FAQs
Yes. All rooms are equipped with air conditioning and heating for your comfort throughout the year.
Yes. All rooms include a mini-fridge and in-room safe.
Yes. Fresh towels and essential bathroom amenities are provided in all rooms.
Yes. Housekeeping is provided regularly during your stay.
Yes. Laundry service is available for guests at an additional charge. Please contact our team for further information and pricing.
Yes. Beach towels are available to rent for an additional charge.
Breakfast FAQs
Yes. Breakfast is served daily from 08:00 to 10:00 and includes both Continental and English breakfast options.
Whether breakfast is included depends on the rate selected during booking.
Yes. Please inform us before arrival of any allergies or dietary requirements and we will do our best to assist.
Location & Transportation FAQs
Blu Waters Boutique Hotel is located just a few steps from Xlendi Bay, offering easy access to the beach, sea, restaurants, cafés, and scenic coastal walks.
Gozo can be reached by ferry from Ċirkewwa or by fast ferry from Valletta. Our team will be happy to assist with travel information.
Guests can reach the hotel by taxi, private transfer, or public transport. Directions and assistance with transfers are available upon request.
Yes. Airport transfers can be arranged upon request. Please contact us for availability and pricing.
Additional Services & Experiences
We offer a variety of additional services designed to enhance your stay at Blu Waters Boutique Hotel. Many of these can be found in the Services section of our website.
If you have any questions or would like to arrange a service before your arrival, our team will be delighted to assist you.
Yes. We can assist with recommendations and arrangements for local experiences, activities, transportation, and places to visit in Gozo.
Absolutely. If you are celebrating a birthday, anniversary, honeymoon, or another special occasion, please let us know before arrival and we will be happy to discuss available options.
Gift Voucher FAQs
Yes. We offer monetary gift vouchers as well as vouchers for specific room categories or stays.
Our gift vouchers are ideal for birthdays, anniversaries, weddings, and special occasions.
Gift vouchers can be arranged by contacting our team directly. We will be happy to assist you in selecting the perfect option.
Hotel Policies
Blu Waters Boutique Hotel is a smoke-free property. Smoking is only permitted in designated outdoor areas.
For the comfort, privacy, and security of all guests, visitors are not permitted in guest rooms unless authorised by management.
Yes. All guests are required to present a valid government-issued photo ID or passport upon arrival.
Contact & Support
You can contact us by telephone at +356 21 560190 or by email at reservations@bluwatershotel.com.
Please contact us as soon as possible. If your item has been found, we will be happy to assist with its return. Shipping costs may apply.
Please contact our team and we will be delighted to assist you before, during, and
after your stay.
Discover Xlendi Bay & Gozo
Guests can enjoy everything Xlendi Bay and Gozo have to offer, including swimming, diving, boat trips, coastal walks, waterfront dining, historical sites, charming villages, and beautiful countryside.
Yes. Our team will be happy to recommend restaurants, attractions, hidden gems, and local experiences to help you make the most of your stay in Gozo.
